Taha Ahmed
Taha Ahmed
11:13 19 Sep 21
Friendly staff and easy to arrange appointments.
Lynn Asdillo
Lynn Asdillo
12:39 09 Sep 21
Dr. Seymour was a very talented doctor. The rest of the team were brilliant and very accommodating. I am very pleased with the treatment i received from the clinic. Very highly recommended.
Margarita Kocheva
Margarita Kocheva
11:38 29 Aug 21
Adele Takeda
Adele Takeda
08:39 28 Aug 21
Hi attended the hygienist on MondayExcellent serviceI requested treatment by hand as Im a kinda nervous patient no probsFriendly / efficient/ painless serviceAdele Takeda
Alex Sem
Alex Sem
12:49 23 Aug 21
Great team, very officiant, dentist take time to explain everything before he proceeds. They are just excellent!
Vicky Ross
Vicky Ross
05:31 10 Aug 21
Noreen Yavazi
Noreen Yavazi
11:19 04 Aug 21
julie white
julie white
09:23 04 Aug 21
Jonathan Asirwatham
Jonathan Asirwatham
08:53 14 Jul 21
You gave good advise to my mum and understood that I could not write my own form.
colette hansford
colette hansford
21:01 11 Jul 21
Kathy Righton
Kathy Righton
09:45 11 Jul 21
Complete confidence in Adam he explained everything to me and the results were very good
Melanie Dubey
Melanie Dubey
11:31 04 Jul 21
Seymour, his dental nurse and the receptionists were amazing when my husband needed treatment following an accident that has left him currently in a wheel chair. We were concerned that this would be a nightmare to arrive in the practice and then transfer him to a dental chair, however, everybody was amazing! We weren't left feeling we were a nuisance or an inconvenience, Seymour was so patient and understanding and everyone went above and beyond to help us. Couldn't recommend this practice enough!!
zara chambers
zara chambers
14:02 25 Jun 21
Socorrina Santanez
Socorrina Santanez
13:29 25 Jun 21
Lovely practice, such Warm welcoming from the receptionist and the nurses are amazing, always put me at ease.Dentist are very professional, highly recommended to attend here.
Clarey M (ClareyM)
Clarey M (ClareyM)
16:42 10 Jun 21
Something I never thought I'd say - a painless filling, even the jab!Adam and his associates are great. Definitely recommend, particularly if you're not too happy about going to the dentists usually, process was made completely comfortable for me at all times.
lianne Murphy
lianne Murphy
23:02 05 Jun 21
After suffering years of severe sweating and many many doctor investigations, I decided to try armpit Botox. I was a bit reluctant to do this, but have heard nothing but good reviews on the success rate and if successful, would be life changing. After a lot of research I decided to go dental beauty feltham. I arranged my booking during lockdown I was very pleased with the pre advice received. The procedure was quicker than I expected and I felt at ease at all times. I went back for a follow up 2 weeks later where I was offered top up for any areas I felt needed it - which I didn’t need, as I hadn’t sweat at all since leaving there on my first appointment. This has totally changed my way of living, boosted confidence. I would highly recommend to anyone thinking/debating getting this done.
Hope Oyet
Hope Oyet
10:18 04 Jun 21
Newly registered at this dentist and the staff were very professional and polite.
sana imtiaz
sana imtiaz
09:48 04 Jun 21
Amazing experience . Very friendly staff and competent doctor . Highly recommend
Tom Dixon
Tom Dixon
15:48 27 May 21
An amazing practice, I have really enjoyed the atmosphere. I was immediately greeted by a friendly reception team who were knowledgeable and informative. My dentist and nurse were great. Highly recommend!
Alex Martin
Alex Martin
12:15 25 May 21
This practice is amazing. The customer service from the reception team to the dentists is 5*Seymour is very professional, friendly and honest. Highly recommend and wouldn't go anywhere else.
Wendy Moughtin
Wendy Moughtin
14:58 21 May 21
Seymour and his team were so warm and friendly. My treatment was carried out with great care and efficiency. I would highly recommend this dental practice. I’ll be back in 6 months. Thank you.
Melanie R
Melanie R
11:50 23 Apr 21
Extremely friendly staff and doctor. My son was very comfortable and the doctor rectified the problem at the very first instance. Indeed the best Dental practice.
bruno meneses
bruno meneses
16:38 16 Apr 21
Very friendly team that does everything to accommodate your needs and make you feel comfortable. Also very clean place.I definitely recommend.
Lisa-Marie
Lisa-Marie
11:48 01 Apr 21
Everyone at dental are lovely. Seymour Souleimanov is the go to guy he makes you feel calm and relaxed and explains everything that is being done.The receptionists are one in a million 😁
Laura Latilla
Laura Latilla
15:01 29 Mar 21
Lovely practice with friendly receptionists and the dentist, Dr Gill is fabulous, she made me feel very comfortable and explained my treatment options clearly. Always impressed with the service here.
kim dixon
kim dixon
11:59 25 Feb 21
After alot of trouble with bad dentists in the past this surgery has really put me at ease and solved all my issues. Wonderful and friendly service and staff.could not recommend them enough!
Mark Crook
Mark Crook
16:19 24 Feb 21
Very pleased with the service from Dental Beauty to date. First appointment booked was fairly speedy and everyone in the practice really friendly. Adam my dentist was great, explained the treatment and why it was needed very clearly and gave me a comprehensive plan in order to bring my beaming smile back.
Marianna Aleksjuka
Marianna Aleksjuka
18:01 16 Feb 21
Hi, just wanted to leave a review due to being very impressed with the dental surgery. Every treatment has been amazing and I have recieved the upmost professionalism and was taken great care of. Would definately recommend
Krissy Dyerson
Krissy Dyerson
15:37 10 Feb 21
I can not recommend Dental Beauty highly enough. I have visited both surgeries and received the upmost professionalism and care each visit and even after, which I’ve never had before. Never did I think I’d find a dentist I look forward to visiting but Dr Adam Silan and the team are so welcoming, kind and really informative which put me at ease. There’s no pressure and mostly no discomfort or pain. Covid measures in the surgeries are great and you won’t regret choosing them. Don’t put off going to the dentist when you can go to one like this! Thank you all.
Tea James
Tea James
11:27 10 Feb 21
I have trialled a number of dental Practices in my time, but none has compared to Dental Beauty.The services I have received are impeccable.This covers all aspects facilities Dental Beauty provides to their customers, from booking appointments to providing complex dental procedures.The front of the house staff is extremely friendly, yet professional.This sets a positive tone when booking appointments, all the way to arriving at the surgery on the day of treatment.A special' thank you' to:“Hemani, Lovepreet and Pano for providing first quality dental service”I would warmly recommend
Shivani Soni
Shivani Soni
14:19 06 Feb 21
Had such a great experience with Lovepreet & the receptionist, both so professional and accommodating & put my mind at ease!
Ghalib Masood
Ghalib Masood
15:06 05 Feb 21
First visit and what a fantastic experience! Great hygiene and Covid Protocols - The hygienist was extremely friendly and a fantastic communicator, providing excellent advice.
Jodie Maguire
Jodie Maguire
20:43 26 Jan 21
Fantastic service from the team at Dental Beauty Feltham. We took our father in recently, who has a diagnosed mental health issue and needed particular assistance. The team were amazing at handling everything with so much professionalism, and settled any fears that he had. Can't thank them enough.
sarbee ranu
sarbee ranu
18:02 26 Jan 21
very good service.they give me good advice about my treatment 😊
Rheanna McBride
Rheanna McBride
17:54 25 Jan 21
I recently visited dental Beauty after having a bad experience at bedfont green practice, I was over the moon with everything from how clean it was to how friendly everyone was, I saw Adam for a check up and consultation on having braces he was the most Thorough dentist I’ve ever been and explained everything so understanding and really went out of his way to fit me in speedy.Highly recommend!!!
Stephen Garner
Stephen Garner
12:17 25 Jan 21
I recently joined Dental Beauty Feltham after some previously bad experiences elsewhere. The service in the chair was outstanding, kind and considerate without the medical terms to confuse. Dentistry was of excellent quality and a positive experience from Dr Silan. I’ve had a few follow ups and the admin team are kind, conscientious and always pleasant. Bit strange to find a good dentist these days, but well worth the travel from Uxbridge to Feltham for a great surgery. Thanks team.
Domenico Pasquariello
Domenico Pasquariello
13:53 21 Jan 21
Lovely people. They are great.
Billy Collett
Billy Collett
15:08 13 Jan 21
Very friendly staff make you feel comfortable
Samantha Ellingham
Samantha Ellingham
21:01 22 Dec 20
Im a nervous patient but adam is a brilliant dentist and i felt at total ease with him. Adam has transformed my smile after removing and replacing a much needed new veener with bonding to match my teeth up. So impressed i have recommended him to all of my family!
Daniel Czyżak
Daniel Czyżak
16:17 19 Dec 20
Great service and care for customers with all-round dental care services with reasonable finance options!
Sabeena Meer
Sabeena Meer
11:20 18 Dec 20
I'm really impressed by this dental surgery so had to leave a review. Haven't been to a dentist in a long time and has usually always been a tedious experience. Came here for the first time today and it was a very pleasant experience! Nicely presented clinic and helpful staff. My dentist today was Seymour and he was great. Made me feel comfortable and explained everything very clearly and simply to me. He seemed very knowledgeable and he was very informative about all aspects. Covered all points and didn't miss out a thing. He offered additional services as an option but wasn't pushy at all with it, which I really liked, his approach was just right. He made sure I was happy with everything he'd explained before I left. Honestly nothing to fault so far! Going back next month and hoping it will continue to be a positive experience. Even before my visit, the registration and booking/admin service was very easy and efficient. Quick and simple e-forms and helpful reminders for my upcoming apt. Glad I found Dental Beauty, would highly recommend them to anyone.
Chirag Patel
Chirag Patel
16:12 16 Dec 20
Clean and professional dentist. Helped a lot to get rid of the pain.
Olivia Tan
Olivia Tan
19:19 14 Dec 20
Very clean and professional practice and is now my local dentist. Recommend walking or public transport as parking is somewhat scarce.
Merhan Khakpour
Merhan Khakpour
21:36 10 Dec 20
A most professional Dental Practice, I was so impressed by the neatness in the building also.
Anish D'Cruz
Anish D'Cruz
09:59 02 Dec 20
Very good. Teeth feel super clean after each appointment
T Cal
T Cal
14:10 25 Nov 20
Top quality dentistry. Staff make you feel very welcome and take the best precautions in the Covid climate. Got my teeth whitened by Dr. Adam Silan, and is someone whom I would highly recommend. Explains everything without the jargon and puts you at ease with any fears you may have.
Milena Biernat
Milena Biernat
12:34 21 Nov 20
A beautifully presented surgery with a professional and friendly atmosphere. From the warm welcome of the receptionists, to the professional and polite dentist- the service provided is unmatched. The staff here have a genuine passion for what they do and the dentist takes time to speak about the treatment and explain everything in detail. I will definitely be recommending to family and friends!
Gillian Caine
Gillian Caine
13:22 20 Nov 20
I am an extremely phobic patient, panic attacks are just the tip of the iceberg. I never, ever feel ok about going. Today I had an emergency appointment with dentist Sasha Patel, she is absolutely phenomenal. Well trained in phobic patients, she created as peaceful an atmosphere as is possible , listened to me and was in no way condescending ( something I have often found elsewhere). I didn't ask her but I am sure that Sasha has had advanced dental CPD in phobias and patient care. I cannot recommend this practice enough. I am not an easy patient, with many dental problems on top of the extreme phobia but all of the staff, from the receptionist to the dental nurse Vee, were excellent at taking care of me, I was not patronised, I was fully listened to and given incredible care. I am extremely grateful for the professionalism and high standard of care I was given today. A well deserved 5 stars all round.
Whitney Hughes
Whitney Hughes
12:21 16 Nov 20
Very welcoming, also helped me relax as I'm petrified of going to the dentist highly recommend
Giuseppe Pipia
Giuseppe Pipia
15:41 12 Oct 20
Very friendly and efficient dental practice. Came in for a Hygiene clean with Alex who was fantastic. Rachel did a fantastic job fitting me in my very busy schedule.
TC Davies
TC Davies
06:45 07 Oct 20
I was very nervous getting my teeth done but the staff were very friendly and me feel comfortable. The dentist is very clean. I would highly recommend dental beauty
bGd
bGd
15:28 06 Sep 20
Perfect staff. Sasha is the best, ask for her when you book in. Perfect comunication, nice and fast work.
Kitten Kat
Kitten Kat
20:28 27 Jul 20
Just registered with this dentist, so was doubly nervous as was moving from the dentist I'd been with almost my whole life. I had to register as a private patient due to Covid restrictions, but I needed work done. The cost was very reasonable, and all the staff were very professional. Considering the nerve was exposed, the procedure was almost entirely pain free. Very happy with this place, will definitely be recommending.
Yusra Benboudjemaa
Yusra Benboudjemaa
09:31 27 Jul 20
My daughter had her tooth removed today and she was very scared. However, the dentist made her very comfortable. She was very professional as well.Thank you so much!
Pierre A
Pierre A
13:57 22 Jun 20
Great experience, great friendly team, really impressed with the professionalism and safety measures after corona
Ryan Wright
Ryan Wright
11:50 20 Mar 20
I've had a difficult few weeks with pain and infection and the staff at this practice have been absolutely amazing they have done everything they can to help me from my dentist to the receptionist absolutely wonderful people thankyou so much highly recommend! ❤
Khalid Ali
Khalid Ali
13:34 08 Mar 20
Came for emergency appointment with Dr Adam as my crown had came out while eating sone dinner. Reception were friendly and polite and booked me in next day. I was in and out the room within 10 minutes super fast efficient five star service
Ben Clarke
Ben Clarke
23:03 04 Mar 20
Amazing service and treatments carried out. Very pleased with all round service from reception team, nurses and dentists. Never had photos taken of my teeth and everything explained in such detail! Highly recommend.
Carole Stickland
Carole Stickland
17:13 25 Feb 20
I have Allways been extremely nervous of going to dentist as I had a bad experience when I was younger that could of killed me , but since going to dental beauty they have restored my confidence and my dentist is so good and understanding of my anxiety
Harrison Smedley
Harrison Smedley
19:25 14 Feb 20
Very good dentist, will never go anywhere different!
Katherine Loveday
Katherine Loveday
12:16 05 Feb 20
The Dentists and Hygienist are amazing, really good service and advice.
claire roberts
claire roberts
09:51 24 Jan 20
I recently left my old dentist and joined Dental Beauty Feltham and the service is great. The staff are amazing at explaining every little detail about your teeth. The surgery is also super clean and hygienic. I’m very happy with my choice to switch to Dental Beauty.
Robert Slaughter
Robert Slaughter
16:29 22 Jan 20
Jazz Gill
Jazz Gill
09:54 24 Dec 19
Just had my clean and polish by Hemani and Sabita. The nurse was very professional and kind during the appointment and the dentist was very professional. Would definitely come again
Mohammed Saeed Malik
Mohammed Saeed Malik
14:53 13 Dec 19
I had to Visit the Dental Beauty in Feltham for a Tooth extraction, I went on there website left a message, I received a call within an hour from Tetiona who made an appointment the same day in the afternoon. I would like to say the Team was very friendly, professional and knowledgeable. Dr Hermani is a great Dentist, she is awesome, she was very reassuring made me feel so at ease, kept me calm, and explained everything in detail what she was doing every step of the way. I seriously would not recommend anywhere else but here, its a fantastic practice. Finally Tetiona at the front desk was very friendly, welcoming, approachable, and extremely helpful.Not enough can be said to praise this Practice.Excellent service and care.Thank you.
Selai Saydzai
Selai Saydzai
15:13 10 Dec 19
Really lovely staff, brilliant service.
Nitin Dudhe
Nitin Dudhe
12:42 09 Dec 19
Excellent job done. Nice staff and very good service.
Dayam Javed
Dayam Javed
10:45 26 Nov 19
Perfect service, friendly staff and dentist.Root canal treatment with no pain.
manuela imola
manuela imola
18:24 22 Nov 19
Very happy with the treatment I received today. Everybody is nice and friendly, from reception to dentist and nurses. I felt taken care for and very reassured. Would recommend to everyone!
sunil jalota
sunil jalota
10:01 22 Nov 19
I am very pleased with the service I have received. My Dr Tulsi Shah and her colleague Nurse Vee and Elenora all are excellent . All the reception staffs are very polite and I would recommend this Dentist to everyone. God Bless.
t k
t k
09:51 21 Nov 19
Dr tulci and nurse v are amazing Good check up and assistance .highly recommend this practice suitable for kid .
Susan Dunlop
Susan Dunlop
10:32 20 Nov 19
I am so happy with my new dental work, gone from an awful plate with one tooth on to a permanent bridge,such a brilliant job by Dr Sachin Patel and Nurse Vee. No more unhygienic plate to take in and out, paid for on an interest free plan to help my finances . Top job 👌
juliet kidd
juliet kidd
12:04 13 Nov 19
Saw Adam and Eleonora who were really friendly and supportive. Was offered an informative appointment in a pleasant surrounding. Thank you
STEPHEN
STEPHEN
16:24 07 Nov 19
I just received the best possible help from the practice manager Louise Clark on a problem with my sons care i have be left amazed at the level of customer service Louise showed me and help she Offered I happy myself and children are patients of this surgery
Christine Wensley
Christine Wensley
18:11 24 Oct 19
I have yet to go myself but the kindness and care this practice has been giving my husband who has severe dementia is the best. They are there for him every step of the way. I can't be any more grateful than I am. The care is still on going. A special thank you to Louise. I know it's your job but it also comes from with in. Thank you.
Bob London
Bob London
11:31 18 Oct 19
Best dentist practice ever, no wonder they have so many private dentistry awards, Dr Tulsi Sham did a great job in fixing a cavity she found on my front tooth, I was so nervous at first as I wanted a perfect finish considering it will show every time I smile, the doctor explained to me that it will be done carefully and with a white filling that will match the color of my front teeth, this is exactly what she did, I couldn't be happier with the results !! 😃👍👍 nobody can spot the tooth that was fixed, would recommend 100% , also the staff in the the practice, the nurse Vee and the girls at reception Ella and Tatiana are very friendly and professional, and make you feel like at ease 👍👍😃
Maureen corcoran
Maureen corcoran
15:17 17 Oct 19
I am a nervous patient and hate going to dentist but all the girls, the dentist and hygienist and assistants made me feel so comfortable and at ease.Appreciated professional advice given on how to manage my dental health and all round a very satisfying experience. Especially that lovely clean feeling when you have been deplaqued and polished.Will definitely recommend to friends.
Marie Noel Mhanna
Marie Noel Mhanna
14:06 17 Oct 19
Dr. Hermani has been very helpful and patient with me in the past year or so. i had a lot of problem in my teeth after and during my pregnancy and she gave me very good advice and I m happy with the treatment I am receiving . I feel comfortable with her.Nurse Vee has been a good assistant for Dr hermani and I in this process. She is nice and friendly .
Sofia Mendes
Sofia Mendes
17:28 01 Oct 19
Jamie-Leigh
Jamie-Leigh
19:27 20 Sep 19
First off, the receptionists are really welcoming and helpful. My dentist and the nurses (Hemani and Sabita) are lovely and made me feel really comfortable and at ease during my checkup’s and for treatment I had done. Really recommend this practice.
Margaret Jones
Margaret Jones
20:28 10 Sep 19
I visited the Dental practice for a routine check upI had to have a crown fitted which was done very quick within a weekThe procedure was done within an hour without any discomfort by Dr Hemani Bubber and helped by nurse SabitaA very good experience. And I was very pleased with the resultsThank you
Daire O’Gallachoir
Daire O’Gallachoir
13:11 05 Sep 19
I’ve been going to Dental Beauty Feltham for about a year now and have just completed a course of root canal treatment. I have an absolute phobia about oral injections but Dr Hemani is brilliant at putting me at ease. I’m also thrilled with the quality of her work. Definitely my goto dentist in the future. Highly recommended.
Lesley Sillwood
Lesley Sillwood
18:07 03 Sep 19
I would like to thank Dr Hemani and Nurse Sabita for their professional ,kind and beautiful result with my procedure that was completed today. I am really pleased with the results, and the reasuring way I was treated, due to being a very nervous patient. I would recommend this dental practise and the staff that work their, especially Dr Hemani. thank you Ms lesley Sillwood.
Mike K
Mike K
14:24 03 Sep 19
Very friendly reception and dental staff and first rate customer service.I made an appointment for a routine check up but needed a filling replaced which was done in the same session excellent service by Dr Hemani and her nurse .I strongly recommend this practice.
Patricia Correia
Patricia Correia
10:35 02 Sep 19
I am been see by dr charu mudgal and nurse vee they have been amazing I will recommended them for my family member these well they make you fill very welcome and treats you very well
Jacky Baker
Jacky Baker
14:34 29 Aug 19
As a nervous patient, I would thoroughly recommend my dentist, Hemani and her dental nurse, Sabita.I have had a fear of the dentist all of my life, consequently I have had to have a fair bit of work done in the last few years. Hemani is gentle and patient and has even completed the last few fillings with no anesthesia, a miracle for me. I've had teeth removed, roots taken out and a crown and bridge fitted. I won't say I look forward to going to the dentist however I don't come out in a cold sweat at the thought of going. This comes from someone who at a previous dentist, had the injections and then left the waiting room and went home! I would thoroughly recommend these 2 professionals, go on, be brave.
Rebecca Tang
Rebecca Tang
11:48 28 Aug 19
Amazing as usual. Many thanks to dr HEMANI and her nurse SABITA. Had a very good conversation whilst she cleaned my kids teeth.
Farrakh Siddiqui
Farrakh Siddiqui
09:14 24 Aug 19
I've been with the practice for many years now. Recent change of ownership seems to have invigorated the practice. Been treated successfully by Dr Hemani for routine dental work before but would like to thank her for excellent and painless recent restoration work on two front teeth - my first ever and hopefully my last ! Thanks also to Sabita for abling assisting and on a previous occasion to the Hygenist Alexandrea for her helpful advice. Looking forward to my next visit 😁
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Welcoming You Back

Our Post COVID-19 Policy

This policy has been created based on multiple updated sources from within the dental and medical professions and direct feedback from all members of Dental Beauty Feltham (DB).

 

It outlines modifications to our normal procedures that we intend to employ once dental practices can be reopened once the COVID-19 pandemic peak of infection has subsided.

 

It is not known as to whether these procedures are temporary or whether they will become a permanent feature of the way dental practices must be run to ensure patient and staff safety in the future. The worldwide COVID-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time.

 

We would like to thank all of our patients for their patience during this long period of practice closure and for their understanding and cooperation whilst we implement new measures at the practice which will protect you and all our staff for future dentistry.

dental practice ethos patient comfort

Provisional Timetable

It is our intention for all staff members to return to work on Tuesday 26th May unless an extension to the current lockdown recommended by the government or professional bodies. The DB team will spend a few days preparing the practice for reopening and practising updated procedures before patients return to the practice. I am sure you will appreciate the importance of this.

 

It is envisaged that the practice will reopen to normal patient treatments commencing Monday 8th June.

Patient Communication Before Reopening

We would of course like to continue providing necessary dental care to all of our patients in the safest possible environment. We therefore respectfully request your full cooperation with any new or modified procedures at the practice.

 

The manner in which we prioritise our patients to be seen will start with patients with dental problems who have contacted us during the period of lockdown. Our reception team will start contacting these patients first confirming their appointments.

 

Our patients with ongoing or delayed courses of treatment will be prioritised in the first two months of opening.

 

We will request that all patients who are returning to the practice for treatment, update their standard Medical Questionnaire. These forms will be emailed to you few days before your appointment. Your appointment reminder will include a link, that will direct you to a secure portal where you can securely complete your forms.

 

We will phone you before your appointment to go through a new, more detailed, questionnaire regarding your recent activity and symptoms, which will allow us to assess your level of risk for coronavirus infection before you attend the surgery.

New Measures At DB To Reduce Risk Of COVID-19 Transmission

dental practice ethos passion

Our normal cross-infection control protocols at DB against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.

 

There have been multiple suggestions from many sources as to how the risk of transmission of COVID-19 can be reduced in a dental clinical environment. Some of these are straightforward and some of these are patently impractical when carrying out fine and detailed dental procedures.

 

We have collectively evaluated all of these and feel that the following measures will reduce risk to an acceptable level at the practice. Please be assured that all of our clinical staff will also be complying with these procedures to reduce the risk of cross infection in both directions.

Practice Procedures

The DB team will have spent time critically looking at every aspect of the practice with a view to removing all non-essential items in the open to reduce the number of objects that may act as fomites (surfaces on which microorganisms may reside and can potentially be the cause of cross infection). You will find that the practice may appear to be quite bare when you attend.

 

All clinical and common areas including door handles and surfaces will be disinfected using hypochlorous acid solution (electrically activated water) which is potently viricidal against COVID-19 and other microorganisms and can be used safely on all work surfaces and indeed within dental water lines and for operative procedures.

 

DB has been using hypochlorous acid solution for many years on its dental chairs and will increase production for additional use as a surface disinfectant in addition to our normal surface cleaning protocols between patients.

 

DB will be providing an additional 10-minute buffer period between patients to allow additional time for decontamination procedures, allow for any treatment overruns and allow preparation time for the next patient so that they do not need to wait in the reception area. The buffer time will depend on the procedures being carried out.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in the reception area to ensure clean air.

 

All future appointments will be made and confirmed by email or telephone to limit your time spent at reception.

Dental Procedures

All dental staff will be upgrading their personal protective equipment (PPE) in line with current recommendations and evidence. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our garb may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!

 

We are especially mindful that most dental treatments are aerosol-generating procedures (AGP’s). It is almost impossible for us to carry out meaningful dental procedures without generation of some level of aerosol. Aerosol suspended in the air is a potential source of infection which we wish to keep to a minimum.

 

• Currently the dental literature suggests:

 

Our use of our normal high-volume suction reduces aerosol production by over 90%.

 

The use of dental rubber dam which is also routine in the practice further reduces bio aerosols by a further 30 to 90%

 

Our regular facemasks filter approximately 60% of remaining airborne particles.

 

FFP2 and FFP3 masks filter 94% and 99% respectively of airborne particles in both directions (patient to clinician and clinician to patient).

 

We therefore feel that our normal dental procedures can be carried out with minimal risk with use of high-volume suction, dental rubber dam and FFP2/3 masks.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in every surgery to ensure clean air.

 

We will also ask all patients to rinse their mouth with Colgate Peroxyl (containing hydrogen peroxide) before each appointment in surgery.

Before Attending The Practice

We will carry out a pre-attendance assessment via your completed Medical Questionnaire at least three days before your appointment and, if necessary, a follow-up telephone conversation to assess relative coronavirus infection risk. Our staff will contact you to remind you of this in case we have not received your completed questionnaire.

 

If we feel that you are high risk of having possibly been infected with the coronavirus infection, even if you are asymptomatic, we will respectfully request for you to delay booking any appointments with us for at least two weeks and then we will re-assess.

 

We would recommend that patients in high-risk groups delay non-essential dental treatment for as long as possible until the trend of the pandemic becomes clear. To find out whether you are in a high-risk group please see this information page on the NHS website.

 

In view of the potential seriousness of this disease, please note that we respectfully insist that this Medical Questionnaire is completed at least three days before your appointment.

 

Dental Beauty will operate a payment-in-advance policy for treatment courses and we would request that payment is made where possible online via BACS for your appointment prior to you attending.

 

We would extend this policy to regular examination and hygienist visits (which were normally made on the day of your visit) during this period. Advance payment will be requested when your appointment is booked and should be completed before attendance. This reduces the requirement for unnecessary contact or use of card terminals at reception.

 

When travelling to the practice, we would recommend that you limit your close contact with other members of the public as far as possible. If you are able to drive or be driven and picked up by somebody with whom you live, this would be ideal.

 

Please carry hand sanitiser with you at all times, use regularly and avoid touching your face. Please wash your hands thoroughly for at least 30 seconds at every opportunity.

Arriving At The Practice

We would like to eliminate waiting times in reception as much as possible so that you are not in close proximity to other patients. Accordingly, appointments will be staggered so that patients do not arrive or leave at the same time as other patients as far as we are able to manage.

 

When you attend the practice, we will welcome you and ask you to use the hand sanitiser (situated near the front door) to clean your hands for 30 seconds.

 

We will then give you a mask to wear and our receptionist will digitally take your temperature. If your temperature is above 37.8°C, you would not be permitted to enter the practice and will be asked to return home and self-isolate as per current government guidelines.

 

If you are well, we will direct you straight to the surgery (where possible), if you need to wait in the waiting room, please ensure you keep 2m away from anyone else and prevent touching any surfaces (where possible).

 

When using the restrooms, please do your best to ensure that you leave the facilities as you would expect to find them. The restrooms will be regularly disinfected between patients and we would respectfully ask that make our team’s task easier by being considerate. After using the restroom please wash your hands thoroughly for 30 seconds with the antiseptic hand wash provided.

Summary

This policy will be constantly reviewed and updated as necessitated by circumstances over time.

 

If you have any questions regarding this policy or about your dental care at DB please do not hesitate to contact us at info@dentalbeautyfeltham.co.uk

 

Thank you and assuring you our best attention at all times.

 

Yours sincerely,

 

Dr. Sorabh Patel – Principal Dentist
BDS King’s College London 2018

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